Privacy Policy

Applicability of this Policy

This privacy policy applies to the Loucas Zahos Architects website and users only. It does not apply to other websites that may be linked to our site.

Information We Collect Automatically

When you visit our site, your browser automatically sends us an IP (Internet Protocol) address and certain other information (including the type of browser you use).

Cookies for Registered Users

If you are a registered user of our Service, these cookies will allow us to correlate the arbitrary designation assigned to your computer by the cookie with your system profile, which we maintain securely on our database. This allows us to provide you with our Service without requiring you to transmit personal information to us insecurely over the Web.

Cookies for First-Time or Casual Visitors

Like many website operators, we may use cookies to enhance your experience on our site. Cookies are vital for communications between your computer and our website, and facilitate access to certain website pages that would otherwise be restricted to unregistered users. Such services include our client portal. Most commonly used browsers allow you to disable cookies should you so choose. Please consult your browser help file for more information.

Traffic and Site Usage Data

We collect certain usage information such as the number and frequency of visitors to certain parts of the site. This allows us to improve our services in order to benefit our clients. This data does not contain any personal information.

How We Use Information You Provide Us

We may use any information you provide internally, including to send you subsequent communications concerning our Service. If you have an account with us, we do not monitor your use of the account but do or may access your account (a) to conform to legal requirements or comply with legal process; (b) to protect or defend the rights and property of Loucas Zahos Architects; or (c) to act to protect the rights of our account holders or others.

Security of Your Data

Our upload system is secured by Citrix ShareFile, a globally recognised leader in IT integrity and secure encrypted file storage and retrieval.

We use industry-standard, established security measures in our physical facilities and computer systems, databases, and communications networks that are designed to protect information contained within our systems from loss, misuse, or alteration.

Data Storage and Transmission

All file transfers are encrypted using 256 bit SSL (Secure Sockets Layer). This is the same security used by banks and many e-commerce sites. SSL works by establishing a private connection and each end of the connection is authenticated before transfer begins. Data traveling between these endpoints can only be decrypted by the intended recipient by using unique decryption keys.

Stored files utilise 128-bit RC4 encryption. Each file saved has a unique encryption key. When a file is uploaded, it is encrypted before being copied to its permanent storage location. Downloaded files are decrypted before their contents are sent to your browser. The file encryption keys are not stored on the same server with the files themselves, ensuring that someone with physical access to our storage servers has no access to the files contained on their hard drives.

Secure User Access

Each user of the upload service is given a unique username and password to login. Passwords are hashed using 128-bit MD5 so that not even Loucas Zahos Architects employees can access this information. If a user enters an incorrect password five times in a row, the system will lock that user account for five minutes before they can login again. All activity in an account is logged.

Updates, Corrections and Changes

You may Contact Us to access or update your previously provided account or other personal information.

Website

Thank you to the team at Crush Creative, our Brisbane website developers for developing our website.

Contacting Us

Should you have any questions or concerns regarding this Policy, you may enquire via the contact page.

Our Profile

At Loucas Zahos, it is our approach that sets us apart – quality with commercial success. As a results driven service, ideas are our currency and a challenge always represents the opportunity for strategic growth and design. It is this mind-set that has enabled us to continually break new ground and remain at the forefront of our industry for more than two decades. >